FAQs - Store Related
STORE RELATED
Q: I can't find the discount box on the mobile screen. Where do I enter the discount code?
A: Thank you for your question!
Please note for orders with bundle sets, the discount code will be at the CART page, as shown below.
Please note for orders that does not have bundle sets, the discount code will be at the CHECK OUT page, please click "show order summary" for the discount field to appear, as shown below.
Q: How does the FREE GIFT COUPON work?
A: Thank you for the question.
For the FREE GIFT coupon, please add the free gift item into the cart and when you enter the discount code, the added to cart item will be free. For example, in the order below you have a free gift coupon for an A6 RockBoard. So, you will add an A6 RockBoard to your cart and when at the CART or CHECK OUT page, you will enter the Free A6 RockBoard coupon code, and then the A6 RockBoard credit will be added to cart to offset the cost of the added A6 RockBoard.
This way the Free RockBoard will be part of the order, so when we are delivering, it won't be left behind.
Please note the screenshot below as an example.
Thank you.